عام طور پر پوچہے جانے والے سوالات
2. Your downtime report seems incorrect or conflict with my webhost's.
First of all, you need to know the differences between our monitoring system from your webhost's:
| ہمارا نگرانی کا نظام | ويب ھوسٹ | |
|---|---|---|
| Tests from | عالمی مراکز | ڈيٹا سينٹر کے اندر |
| Detects | website/server downtime and internet congestion or breakdown | only website/server downtime |
| Reports | all downtime | only unscheduled downtime (scheduled downtime not reported) |
Due to these differences, the reported downtime could be different.
يہ ياد رہے کہ ہماری طرف سے خرابی کے ساری اطلات کی تصديق دنيا بہر ميں موجود ہمارے مراکز سے کی جاتی ہے۔
The internet is an inter-connected gateway-based system and routing is dynamically controlled by protocols such as BGP. Intermittent connection problems can happen due to congestion or other issues. If you see short downtime once in a while, it should be ok. However, if downtime happens every now and then, it is likely a problem with your webhost or its upstream provider.
We have seen some cases where we report a downtime but users claim that they were not having any problem at that time. Due to the nature of the internet, it is possible that a connection problem affects only traffic from certain locations. This could be due to temporary problems with a peering network in the backbone. Thus, you may not experience our detected downtime.
Very often, the best judge is yourself. You can check your website/server log or gather feedback from your users.
Nevertheless, if you feel we report a downtime wrongly, kindly contact us so that we can investigate.
